Artificial intelligence is the simulation of human intelligence in machines that are programmed to think and learn like humans.
There are many potential benefits, as well as risks to using AI.
Some benefits of AI include reduction in human error, digital assistance, gathering information at a faster pace than humans are able to, they are available 24 hours a day, 7 days a week. There could be cost reduction by using AI. AI has the ability to complete repetitive tasks. There is the potential for opportunities for different jobs in the future.
Some of the risks of AI include having an unknown impact on the workforce. It can be expensive to implement. At this time, there are unclear legal regulations with regards to AI. There is a risk of misinformation, as well as privacy concerns, and security risks.